Terms of Service

StickerHD provides its services (http://stickerhd.com/) under these terms of service (hereinafter referred to as 'the Service'). By using the Service, you signify that you have read, understood, and agreed to all terms within this agreement. Additionally, when using specific features of the Service, you may need to comply with supplementary terms or related policies specific to those features, which are also incorporated as part of these terms (e.g., anti-spam policies). The Service reserves the right to modify or amend these terms at any time, and you are advised to review any such changes regularly. Continued use of the Service after any changes constitutes your acknowledgment and acceptance of those changes. If you do not agree with any part of these terms, or if your country or region excludes all or part of these terms, you must cease using the Service immediately. If you are under 20 years old, you must also have your parent or guardian read, understand, and agree to these terms and any subsequent modifications before using or continuing to use the Service. By continuing to use the Service, it is assumed that your parent or guardian has read, understood, and agreed to all terms and subsequent changes.

To use the Service, you agree to: provide accurate, up-to-date, and complete information as prompted by the Service's registration form, and maintain and update your personal data to ensure its accuracy, currency, and completeness. If you provide any false, inaccurate, or incomplete information, the Service reserves the right to suspend or terminate your account and deny you access to all or part of the Service.

Before customizing stickers, you must upload your files and provide specific details. Confirmation of the file will be required via the Service's personal console and email before printing begins. This confirmation is for verifying cutting effects only and does not represent the actual color. The Service is not responsible for typos, incorrect sizes, grammatical errors, etc. It is your responsibility to verify the final file.

All fees include a 5% VAT (Value Added Tax) in Taiwan.

Production time starts after you confirm the file on the Service's personal console. Production time does not include shipping time and excludes days affected by typhoons, earthquakes, or national holidays. If unexpected circumstances delay production, the Service will notify you in advance.

The Service entrusts partnered logistics providers to ship stickers. The Service is not responsible for any damages during transit or for any losses caused by the logistics providers.

By using the Service to customize stickers, you agree to allow the Service to use your stickers as samples for display on its website, Facebook, Instagram, Twitter, blog, and related sites.

Prices are quoted in New Taiwan Dollars (TWD). The Service will not begin printing until payment is completed.

All products are custom-made. Once production begins, orders cannot be canceled. Please use the cancellation service cautiously to safeguard your rights.

Your membership registration and other personal data are protected and governed by the Service's Privacy Policy. By using the Service, you consent to the collection and use of your personal data in accordance with the Privacy Policy, including cross-border transmission, storage, and use within the Service's related entities.

After completing the Service's registration process, you will receive a password and account. You are responsible for maintaining the confidentiality of your password and account. You agree to (a) immediately notify the Service of any unauthorized use or security breaches of your account, and (b) ensure that you log out of your account after each session.

To ensure online safety and privacy for children and adolescents, parents or guardians should:

a. Review the privacy policies of websites before providing personal data and advise children and adolescents not to disclose personal information (e.g., name, address, phone number) to anyone or accept invitations from strangers.

b. Supervise internet use, especially for children under 12, and carefully evaluate internet use for adolescents aged 12 to 18.

The Service may occasionally experience interruptions or failures, potentially causing inconvenience, data loss, errors, or economic damages. You are advised to take protective measures when using the Service. The Service is not liable for damages caused by using (or being unable to use) the Service, except in cases of willful or gross negligence.

The Service does not guarantee the accuracy or reliability of information or advice obtained through the Service. You should seek professional advice tailored to your needs before making decisions. Content provided by third-party contributors is the responsibility of the respective provider.

The Service is provided 'as is' without warranties of any kind. The use of the Service is at your own risk, and the Service is not responsible for any damages resulting from its use.

The software, programs, and all content on the website are protected by intellectual property rights and may not be used, modified, or distributed without authorization.

If required by law or other relevant regulations, this service may notify you through various means, including but not limited to: email, regular mail, SMS, multimedia messages, text messages, posting on our website, or other reasonable methods, whether now or in the future, including changes to the terms of service. However, if you violate the terms of service and access the service without authorization, you will not receive the above notifications. When you access the service through authorized means and agree to the terms of service, you consent that any and all notifications from the service are considered delivered.

This service respects others' copyrights and requires our users to do the same. You understand and agree that we will protect copyright and handle infringement matters according to the "Copyright Protection Policy" of this service. If you believe that any content on the service’s website or any use of the service by others infringes your copyright, please read the "Copyright Protection Policy" and fill out the "Copyright Infringement Notice", providing the relevant materials and statements, signed or stamped, and send it by fax or mail to this service.

If you are involved in three instances of infringement, the service will terminate all or part of your services. If the infringement is serious, the service may suspend or terminate all or part of your services.

If any third-party requests or claims arise due to your provision, posting, or transmission of "Member Content" via the service, use of the service, or violation of the terms of service or infringement of others' rights, you agree to indemnify and hold harmless this service and its subsidiaries, affiliates, managers, agents, employees, partners, and licensors from any damages.

This service reserves the right to modify or temporarily or permanently suspend the provision of the service (or any part of it) at any time without notice. You agree that the service is not liable to you or any third party for any modifications, suspensions, or discontinuation of the service.

You agree that this service may terminate or restrict your account (or any part of it) or use of the service for any reason at its discretion, including but not limited to inactivity for a certain period, court or government orders, the service being unable to continue or substantial changes in the service content, unforeseen technical or security issues, fraud or illegal activities, failure to pay fees as agreed, or other violations of the terms of service. You also agree that the service may terminate or restrict your use of the service or its parts at any time, with or without notice. You acknowledge and agree that upon termination or restriction, the service may immediately close, delete, or limit access to your account and all or part of your data and files, and cease all or part of the service. Furthermore, you agree that if the use of the service is terminated or restricted, the service is not liable to you or any third party.

These terms of service constitute the complete agreement between you and the service regarding your use of the service, superseding any prior agreements with the service. However, the terms for using the service's email service still apply according to prior agreements with the service or its affiliates. Additional terms or conditions may apply when using or purchasing specific services from the service, its affiliates, or third-party content or software. The interpretation and application of these terms, and any disputes related to them, will be governed by the laws of the Republic of China (Taiwan) and resolved by the Taipei District Court as the court of first instance.

If the service does not exercise or enforce any rights or provisions of these terms, it does not constitute a waiver of those rights or provisions. If any provision of these terms is deemed invalid by a court of competent jurisdiction, the parties agree that the court will endeavor to give effect to the parties' intent as expressed in the provision, and the remaining provisions of these terms will remain fully valid.

You agree that your service account is non-transferable, and any rights related to your account or its contents will immediately terminate upon your death. Upon receipt of your death certificate, your account will be terminated, and all its contents will be permanently deleted. The headings in these terms are for convenience only and have no legal or contractual effect. If you violate any of these terms, please contact customer support immediately.

This service may revise this policy from time to time. When significant changes are made to the user agreement, a notice will be sent to the primary email address specified in your service account or posted on our website.

Wild Jungle Co., Ltd. (hereinafter referred to as the Company) provides personalized digital content production services (hereinafter referred to as Production Data) through the software of the Company (hereinafter referred to as the Software) and prints them upon the customer’s commission (hereinafter referred to as the Service). By using this service, you confirm that you have read, understood, and agree to all terms of this contract. The Company reserves the right to modify or change this contract at any time. We recommend that you regularly check for any modifications or changes, and read this contract carefully before each use of the service. Your continued use of the service after modifications or changes will be deemed as your acceptance of the new terms. If you disagree with the contents of this contract, or if your country or region excludes part or all of these terms, please stop using the service immediately.

If you are under the age of eighteen, in addition to complying with the above, your parent or guardian must read, understand, and agree to all terms of the service and any subsequent modifications before you can use or continue using the service. When you use or continue using the service, it will be considered that your parent or guardian has read, understood, and agreed to all terms of the service and any subsequent modifications.

1. Service Availability
   
   The Company will make all reasonable efforts to ensure the stability and security of the production data during transmission. However, the Company cannot guarantee that there will be no network interruptions or errors during transmission, or that it will be free from malicious attacks, including but not limited to viruses, denial of service, worms, Trojan horses, or any other form of malicious intrusion. Please properly store the production data on your computer. The Company reserves the right to modify or temporarily or permanently suspend the service (or any part of it) at any time without notice. After agreeing to this contract, the Company will determine whether you are using the service reasonably and normally. If the Company believes that you have violated the terms and spirit of this contract, it reserves the right to stop or cancel your service qualification at any time, without prior notice in writing or any other form.
2. Formation of the Commissioned Production Contract
   
   The user must use the Software to produce and complete the purchase process for this contract to be formed.
3. Completion and Cancellation of the Commissioned Production Order
   
   
   • a. Users must confirm that the production content is correct. Any errors, misuse, or poor quality in the original data provided (including but not limited to insufficient resolution of production data) are not covered by warranty.
   • b. Users must confirm that the delivery address for the printed items is correct. If the address is incorrect and the item is returned, the user will bear the cost of re-shipping.
   • c. Users must confirm that the invoice title and delivery address are correct. If the address is incorrect and the item is returned, the user will bear the cost of re-shipping.
   • d. Users must pay the cost of the commissioned production order according to the specified payment method and amount.
   • e. Users must upload the production data to the designated server. Once the purchase process for the commissioned production is completed, all subsequent production and delivery will be processed automatically, and the order cannot be canceled. Users can cancel the commission before completing the transmission of production data. After the transmission is complete, the order cannot be canceled or refunded.
4. Commissioned Production
   
   The Company produces the printed items based on the images and text you provide and edit through the Software. The layout and style are based on the templates provided within the Software, and production will be according to the specifications outlined on the Company’s website.
5. Defects Warranty and Limited Guarantee
   
   The Company is committed to customer satisfaction. If there are quality issues or other problems attributable to the Company, please take a photo of the defect and contact customer service immediately. Upon receipt of the defective product, we will produce a new one with the same specifications and content for free. Except for production defects, the Company does not provide any other warranties.
6. Production Time, Delivery, and Shipping
   
   Each product is custom-made, and therefore not mass-produced, and thus the service does not offer the seven-day review period typically available in online shopping. After confirming the production content, reading the terms of service, and completing the order payment, the purchase process is complete, and the order cannot be arbitrarily canceled. If the Company deems it inappropriate or harmful to its interests, the Company may refuse to continue the transaction, and the consumer will bear the costs (such as handling fees) related to order cancellation. The production time for the service is approximately 3 to 7 working days (excluding shipping time). In the event of delays due to natural disasters, wars, or other force majeure events, the Company does not bear any responsibility for damages caused by delays.
7. Production Data Restrictions
   
   All materials and images used in the production data (including but not limited to images, text) must not infringe upon the copyright, portrait rights, privacy rights, or any other proprietary rights of others. Additionally, the content must not violate social morals or be in conflict with the laws of the Republic of China (Taiwan) or the laws of your region or country. Please ensure that you carefully verify this before proceeding with production. In the event that a third party asserts its rights and initiates legal action, you will bear all legal responsibilities. The company will also seek compensation for any losses caused by this.
8. Governing Law and Jurisdiction
   
   Any matters not covered in this commissioned production contract shall be governed by the laws of the Republic of China (Taiwan). If any disputes arise from this contract, the Taipei District Court in Taiwan shall have jurisdiction as the court of first instance.

If you have any questions or suggestions, please fill out the feedback form or contact us through the customer service email. The company's legal advisor is the Law Office of Liu Yao-Hong.