Frequently Asked Questions

For the best print quality, we recommend using vector files or images with a high resolution of 300dpi or higher. If you use low-resolution files, the printed output may appear blurry or even pixelated. Please refer to the following methods to check if your image resolution is sufficient:

1. If you are not familiar with graphics, you can first send an image to the customer service window in the lower right corner to ask if your file is suitable.

2. If your file is in vector format, you do not need to worry about resolution; you can use it directly (.eps, .ai, or .svg).

3. If you are using Photoshop to create images, you can refer to the image below: set the desired print dimensions and ensure the resolution is 300 or higher.