Frequently Asked Questions
Terms & Conditions
Q: What should I know before placing an order?
A: Please make sure your uploaded file meets our print specifications. Once the proof is confirmed, the order is considered finalized and can no longer be changed.
Q: Do you reserve the right to adjust prices or orders?
A: In special cases (e.g. incorrect files, unsupported formats), we reserve the right to contact you for any necessary pricing or production adjustments.
Q: What is your return and exchange policy?
A: Unless the product has a major defect, we do not offer returns or exchanges. For full details, please refer to our Return Policy page.
Q: How do you handle my personal information?
A: We securely protect the personal information you provide. It is used only for order processing and customer communication, and will not be used for any other purpose.
Contact Us
If you have any questions, feel free to contact us through the following methods.
Email: help@stickerhd.com
Phone: +886 02-27736106
Address: 1F., No. 18-2, Lane 61, Linyi Street, Zhongzheng District, Taipei City 100, Taiwan
StickerHD Business Hours:
Monday to Friday 10:00 am - 7:00 pm