Q: What should I check before placing an order?
A: Make sure your uploaded files meet the printing requirements for the selected product. Approving the proof confirms your acceptance of its content, and the order can no longer be changed.
Q: Do you reserve the right to change prices or orders?
A: In special circumstances, such as errors in the artwork or an unsupported file format, we reserve the right to contact you to discuss changes to the price or production method.
Q: What is your return and exchange policy?
A: Returns and exchanges are not available unless the product has a significant defect. Please refer to our returns and exchanges information for details.
Q: How do you handle my personal information?
A: We protect the personal information you provide and use it only for order processing and customer service communications, not for other purposes.
