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Frequently Asked Questions

What kind of file should I upload?

We support most common image file formats, including .png, .jpg, .psd, .pdf, .ai, .tiff, and .gif, so feel free to upload your file with confidence.

To ensure the best print quality, we recommend submitting an ADOBE AI vector file in CMYK color mode, or a high-resolution image (300 dpi or above) for optimal results.

If you upload an RGB file but the selected product only supports CMYK printing, or if you specifically request CMYK, we can convert the file for you. Please note that colors may appear darker after conversion, and we won’t be able to make further color adjustments after the conversion.

For crystal transfer stickers(DTF Sticker), due to the printing process, we recommend providing a 600 dpi file to avoid blurry results.